Which of the following is a psychological barrier to communication?

• A. Physical Disabilities
• B. Prejudice or Attitudes
• C. Language Differences
• D. Eye Contact Norms

Answer: (B)

Mental filters like prejudice and attitudes block how we receive and interpret messages. When someone harbors prejudice or a stiff, negative attitude, they’re likely to judge the speaker, dismiss information that doesn’t fit their beliefs, or react defensively. That internal stance creates a gap in understanding even if the message is clear, accurate, and well-intentioned. This is a classic psychological barrier because it stems from the mind and affects interpretation rather than the message itself.

Physical disabilities involve the body or environment and create physical obstacles to sending or receiving information, not internal mental blocks. Language differences are about the words and meanings used, a linguistic barrier rather than a person’s mental state. Eye contact norms influence nonverbal signaling and cultural expectations, which can affect communication but are not a mental barrier like prejudice or attitudes.